Frequently Asked Questions

We accept most household items including furniture, appliances, electronics, mattresses, yard waste, construction debris, and general clutter. We handle everything from single-item pickups to full estate cleanouts. We cannot accept hazardous materials like chemicals, paint, or asbestos.

Our pricing is based on the volume of space your items take up in our trailer. We offer transparent pricing from $130 for minimum loads up to $650 for full loads. You only pay for the space you use - no hidden fees. Send us photos for a free, accurate quote before we arrive.

Yes! We offer same-day junk removal services depending on availability. Contact us early in the day for the best chance of same-day pickup. We also offer flexible scheduling to work around your timeline.

We proudly serve the entire Hampton Roads area including Norfolk, Virginia Beach, Chesapeake, Newport News, Hampton, Portsmouth, Suffolk, and surrounding communities. If you're not sure if we cover your area, just give us a call!

Simply send us photos of the items you need removed through our quote form, or give us a call at (518) 833-9416. We'll provide you with an accurate quote and schedule a convenient pickup time. It's that easy!

It's helpful if you can be present to point out items and answer any questions, but it's not always required. If the items are easily accessible and clearly marked, we can often complete the job while you're away. Just let us know your preference when scheduling.

Most pickups take between 15-45 minutes depending on the size and complexity of the job. Larger estate cleanouts may take a few hours. We work efficiently to minimize disruption to your day while ensuring everything is removed safely.

We accept cash, all major credit cards, and digital payment methods. Payment is due upon completion of the service. We'll provide you with a detailed receipt showing exactly what was removed and the final cost.

We're committed to eco-friendly disposal. We donate usable items to local charities, recycle everything possible, and only send items to the landfill as a last resort. We partner with recycling centers and donation organizations to minimize environmental impact.

Absolutely! We properly recycle all electronics and appliances at certified e-waste facilities. This includes computers, TVs, refrigerators, washers, dryers, and more. We ensure hazardous components are disposed of safely and responsibly.