Privacy Policy

When you request a quote or contact ProGrade Cleanups, we may collect your name, phone number, email address, service address, and any photos you submit through our quote form. We only collect what we need to deliver an accurate quote and complete your job.

How We Use Your Information

We use your information to respond to quote requests, schedule and provide service, send job-related updates, process payments, and follow up about your experience. We do not use your information for any unrelated marketing without your permission.

Sharing Your Information

We do not sell, rent, or trade your personal information. We only share information when it is necessary to provide service — for example, with a payment processor to complete a transaction — or when required by law. Website usage information may also be shared with analytics and service providers, such as Microsoft Clarity, as described under Cookies & Analytics below.

Cookies & Analytics

We use Microsoft Clarity to understand how visitors use and interact with our website through behavioral metrics, heatmaps, and session replay. This helps us improve the website, understand which pages and features are useful, and identify usability issues. Microsoft Clarity may use cookies and other tracking technologies to collect website usage information. For more information about how Microsoft collects and uses data, see the Microsoft Privacy Statement. You can disable cookies in your browser settings at any time.

Data Security

We take reasonable steps to protect the information you share with us. No method of transmission over the internet is 100% secure, but we work to safeguard your data using standard practices.

Your Choices

You may request that we update or delete the personal information we have on file at any time by contacting us using the details below.

Contact Us

Questions about this policy? Reach ProGrade Cleanups at Progradecleanups@gmail.com or call (518) 833-9416.